This was my first experience buying a car by myself. I am 72 and after college I carpooled to work until I got married. I rode then with my husband as we both worked in Greensboro. So all during my married life, nearly 50 years, we made vehicle choices together. He died almost a year ago and I finally decided to trade my 2013 Cadillac ATS (with less than 26,000 miles). I have 4 grandchildren and the 2 oldest are taller than I, the 3rd is up to my nose, and the youngest is up to my shoulder. I could no longer fit all 3 comfortably in my ATS. Loved that car but just not practical any longer. We had purchased numerous vehicles here including Oldsmobiles, Cadillacs, and Chevrolets. My daughter had purchased a new Equinox last summer and I had ridden in it a lot and loved it. So when I decided to buy I went to Black Cad/Chev! I have never been treated so considerately by the staff I worked with as they were absolutely understanding of my desires and wishes. Sales Manager assigned salesman Tobias Williams to help me and he was TERRIFIC! Such a nice young man who understood what I wanted and needed and was able to show me two Equinox Premiers. I feel in love with the blue one at first sight. That was the only one I test drove and it more than met my expectations. I was concerned with safety features, comfort and roominess, and ease of use with technology. This car met them all! With decision made, I met with Dustin in finance to see if this would work with my budget. And it did, even with the top extended warranty plan! When I picked it up, Tobias helped me get cellphone paired, passwords for features set up, and how to use all the bells and whistles I needed. I have never been able to say I enjoyed buying a new car but this experience at Black with these 3 young gentleman was a delightful one. I will certainly refer my friends here as they really care about having a relationship with their customers.
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Black Chevrolet!