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Should be in Wikipedia as the gold standard for automotive service!
Always exceptional service.
They always listen and address my concerns!
I always take my Traverse to Bill Black for service. They have an exceptionally knowledgeable and reliable service department.
Called me to schedule an appointment. Took me in, and offered their fabulous waiting area for me to wait.
No problems. Took about an hour for oil change and tire rotation. Waiting area is quiet and clean and I enjoy the windows and even had a little snack....