As always the service and staff were top shelf ... just as I have come to expect from years worth of experience with Black. This particular vehicle I bought there in 2012 and have had it serviced only there. However, this time there was an exception .... the "Service Writer" was a frustration at best. Seems he was unable to find any reference to me, my wife or the vehicle on his tablet. After maybe ten minutes he finally found something and things moved forward. I even explained I had made an appt. that was confirmed and certainly he could check there. I will not be able to use him again when I return next time.
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.