The service department staff at Bill Black's always does a superb job! On this trip, my advisor Randy Moyer, took care of getting my Tahoe a oil change and tire rotation. Upon check in, Randy had told me that they were very busy that morning and it may be 1.5 to 2 hours before the work could be performed since they were having unusually high volume. The reality was that the work was completed within 1.5 hours, my vehicle had been washed, and I was back out on my way. Randy did an excellent job in getting my vehicle serviced and getting it back to me during a high volume time. Many thanks to Randy and the entire Bill Black's service team for always taking care of my service needs!