544 Reviews Found
Confirmed Sales Customer
They took the time to make sure you was please with your vehicle that I was purchasing and I just kept going on there website until I seen the vehicle and the color I wanted
Sharon G.
HIGHPOINT
Business Response
Hi Sharon, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Enjoy working with Patrick Moffitt, knowledgeable, concerned and has great communication skills. Appreciate the ride back home while vehicle was being worked on. All good. Thanks.
James B.
GREENSBORO
Business Response
Hi James, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Respectful staff. Detailed information. Dealership service departments tend to be a bit more expensive but in this case i got what I paid for.
Tamara E.
GREENSBORO
Business Response
Hi Tamara, we're happy you found our staff to be so supportive during your experience here at Bill Black Chevrolet Cadillac, INC. We can't wait to see you again, have a great day.
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Business Response
Hi Kenneth, we really appreciate your positive review! Thank you again for choosing Bill Black Chevrolet Cadillac, INC. and we hope to see you again.
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Confirmed Service Customer
I was treated as a loyal customer even though this was my first free service appointment. The car was ready at the time I was initially told it would be finished. That was a nice surprise as I was waiting in the customer lounge area. I appreciated the prompt and professional service. It was very easy to make an appointment as well.
Dianna C.
PLEASANT GARDEN
Business Response
Hi Dianna, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I had two oil and filter changes with tire rotation in two days. They took one hour and thirty minutes each. I was totally satisfied, and i will definitely recommend to family and friends about this service.
Joseph A.
GREENSBORO
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
I am always pleased with the service at Bill Black. I always feel welcome, I am treated with a smile and I have been buying cars there for over 10 years.
Joanna G.
PELHAM
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I was informed about everything before work was done. Jeff was great and very nice.
Andreana W.
HIGH POINT
Business Response
Hi Andreana, we're happy you found our staff to be so supportive during your experience here at Bill Black Chevrolet Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello Mohammed, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Jeff was very professional, informative about Services needed
Annette F.
GREENSBORO
Business Response
Hi Annette, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
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Business Response
Hi Barbara, we appreciate your positive review about your recent experience with us! Thank you again for choosing Bill Black Chevrolet Cadillac, INC. and we hope to see you again.
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Confirmed Service Customer
I've have been a customer for many years. I've feel like I've always received answers until now. I like working with Tony Gasque but now I have other advisors. Patrick and Brandon are nice and knowledgeable but don't seem to want to entertain all of my questions. In fact seem to brush them off. I don't feel this is fair and I don't appreciate it. The technician Scott was so much more available to answer my questions.
Herbert O.
GREENSBORO
Business Response
Hi Herbert, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. If you would like to speak with us more regarding this matter, please feel free to reach out to our service manager, Tim McGee, at tmcgee@billblackauto.com or 336-387-3642.
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Confirmed Service Customer
Called to schedule an appointment for oil change, tire rotation, and NC Inspection. Representative on the phone was extremely friendly and professional. Met upon arrival and work was completed in a timely manner
Harold S.
SUMMERFIELD
Business Response
Hi Harold, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Black Chevrolet Cadillac, INC. and we hope to see you again.
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Confirmed Service Customer
Was told of things that needed to be done in the future
Anthony W.
GREENSBORO
Business Response
Hi Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Business Response
Hello Jennifer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Always extremely satisfying to visit Bill Black service department to service my vehicle. Extremely knowledgeable and courteous. Great folks to deal with when I have service issues.
Archie M.
PLEASANT GARDEN
Business Response
Hi Archie, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Black Chevrolet Cadillac, INC. and we hope to see you again soon! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi Nadine, we're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
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Confirmed Service Customer
They were very pleasant and explained everything to me, I got my car in on the same day I called
William Y.
BROWNS SUMMIT
Business Response
Hi William, we are so happy to read such a great review about Bill Black Chevrolet Cadillac, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The service was fast, effective, informative and friendly.
Christina H.
GREENSBORO
Business Response
Hi Christina, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!