Had to visit the dealership twice. Unfortunately on my first appointment, the Corvette mechanic was not working that day. Things went smooth on my 2nd visit. However, I live about 30 minutes away from the dealership, so I was irritated that I had to make a 2nd visit.
We appreciate your feedback about your service visits at Bill Black Chevrolet Cadillac. Hearing from our customers provides key information that we can use to fine-tune our operations as well as the customer experience. We understand your time is valuable and apologize for any frustration you may have experienced. Thank you for choosing us for your service needs.
Thanks for the current tire offer. With the credit to my new GM Buy power card and the current rebate, I was able to save $200 on a new set of tires for my Tahoe. My service advisor Tim Isley, was great! He took care of getting me the tires that I needed for my Tahoe, and helped me by filling out the rebate form. Tim is known for always putting the customer first. Also, ASE Tech Jason Riffey, did a outstanding job in getting my windshield wiper motors replaced on the front glass. He also took care of my L/O/F service and State Inspection needs. Whenever Jason performs work on my vehicles, I always have peace of mind that the repairs will be made correctly the first time around. Thanks to both of these outstanding employees! They are the reason that I continue choosing Bill Black Chevrolet for my service needs.